Rebook. Refund. Relax.
Enjoy peace of mind knowing that whatever the future may hold, your travel plans can be adapted to suit your needs.
RELAX
MORE THAN 100 YEARS BEHIND US
AAT Kings is an iconic tour brand, which has been operating for over 100 years in Australia and New Zealand. We are a proud member of The Travel Corporation, global leaders in travel for 100 years. Stable and highly solvent know that your future travels are safe with us!
REBOOK
YOUR TRIP WITH FLEXIBILITY
Change, change and change again. We offer you unlimited fee free date changes giving you the flexibility you need for your vacation.
You can change your mind about your trip, select different dates or even a new destination with no loss of deposit on the land portion of your trip. (Airlines/rail may impose different change policies and penalties).**
Change as many times as you like, simply call us up to:
3 days before departure for your Day Tours
15 days before departure for your Short Breaks
60 days before departure for your Guided Vacations
REFUND
GUARANTEE
No one likes to cancel a vacation, but if you are unable to take your trip due to government actions or restrictions and you can’t find a suitable alternative with us in the future, we’ll refund the land portion of your trip minus the deposit you paid for Guided Vacations.
Refunds do not apply to third-party bookings, such as airfares or third party operated tours (Heritage Tours, Journey Beyond Rail). Where a refund is requested, this will be issued within 90 days of request.**
Refund is available with a minimum notice period of:
3 days before departure for your Day Tours
15 days before departure for your Short Breaks
60 days before departure for your Guided Vacations
DO YOU HAVE FUTURE TRAVEL CREDIT?
The unforeseen and unexpected can unfortunately arise, meaning we may need to cancel your trip if it is unsafe for you to travel. We’ll always look for alternative options but if that isn’t suitable for you or if you’re unsure when you want to travel next, a Future Travel Credit will be held in your name until you’re ready.*
ACCESS OUR FAMILY OF BRANDS
Your Future Travel Credit can be used for vacations across our TTC Family of Brands, such as Trafalgar, Uniworld and Insight Vacations.
NO IMMEDIATE PRESSURE
You don’t need to lock in your destination or trip now. Future Travel Credits are valid for 2 years from date of issue.
GIFT OR TRANSFER
You can transfer your Future Travel Credit as a gift into a different name (family, friend’s, etc) at no cost.
MAKE CHANGES
When you use your Future Travel Credit, you still have flexibility and can change your trip more than once.
Terms and Conditions
**Rebook Refund Relax bookings are flexible and may be changed up to 60+ days prior to departure for Guided Vacations, 15+ days prior to departure for Short Breaks, and 3+ days prior to departure for Day Tours. Should any booked tour be cancelled due to a change in Government restrictions or suspended by AAT Kings, guests may elect to receive a Future Travel Credit (FTC) for the full value of the tour or a refund on the twin-share, land only price less the deposit amount (due to third party charges) 60+ days prior to departure for Guided Vacations, 15+ days prior to departure for Short Breaks, and 3+ days prior to departure for Day Tours. The FTC must be used for a AAT Kings vacation or a vacation on one of The Travel Corporation sister brands which departs within 24 months of your cancellation and no part of it can be redeemed for cash. If the price of the new vacation is higher than the FTC, you will be responsible for the additional cost. If the price of the new vacation is lower than the FTC, AAT Kings will provide an FTC for the difference. If you are forced to cancel your tour due to Government restrictions within 30 days prior to departure for Guided Holidays, within 15 days prior to departure for Short Breaks, and within 3 days prior to departure for Day Tours, you will be offered a FTC on the twin-share, land only price (excluding third party charges) so you can move to another departure of your choice. Refunds do not apply to third-party bookings, such as airfares, Heritage Tours and Journey Beyond Rail. Where a refund is requested, this will be issued within 90 days of request (deposits are non-refundable)If booked via a Travel Agent, please check for additional cancellation charges. Further conditions may apply, ask our experts for more details. Updated 8 April 2021.
*Your Future Travel Credit can be used for holidays across our TTC Family of Brands with no need to lock in your destination or trip now, as Future Travel Credits are valid for 24 months from the date of issue for 2021, 2022 OR 2023 departures. Future Travel Credits can be transferred to a different name (family, friends, etc) at no cost. When you take a Future Travel Credit, you can change your trip more than once, changes must be made 30 days prior departure, further conditions will apply for third-party bookings, such as airfares, Heritage Tours and Journey beyond products. For more information please contact our experts as further conditions may apply.
