Updated 22 June 2020, 08:00 AEST
Coronavirus Travel Update
Over the past few months we've been working our way through the unprecedented challenges of Coronavirus (COVID-19) and its impact. At AAT Kings protecting our guests and our communities are our highest priority. As we navigate our way through these unpredictable times, our focus has never strayed from our guests and our extended AAT Kings family. We are committed to your wellbeing.
In light of current government travel restrictions put in place by the Australian & New Zealand Government, we have reached the difficult decision to cease operation of all trips:
All trips throughout Australia & New Zealand
- AAT Kings Guided Holidays & Inspiring Journeys tours - Suspended up to and including 31st July 2020.
- AAT Kings Day Tours & Short Breaks tours (excl. Sydney & Melbourne) - Suspended up to and including 31st July 2020.
- AAT Kings Day Tours & Short Breaks tours (Sydney & Melbourne Only) - Suspended until 31st October 2020.
In addition, due to COVID-19, many of our partners located in the Kimberley and Pilbara regions will not re-open in 2020. Unfortunately all remaining trips for this season that visit this region have been withdrawn.
Kimberley and Pilbara trips
- AAT Kings Guided Holidays - Suspended until 2021*
*Please note, this does not impact AAT Kings Western Wonderland (WEMP), South Western Escape (WPPP), or Monkey Mia Dolphins & West Coast (WPMP) trips, or Inspiring Journeys A Journey to the West (IJWA).
While our office and contact centre are closed due to new government mandates, rest assured that our Reservations Team is working diligently from their homes and are already contacting affected bookings, prioritising by departure dates. We appreciate your patience as we navigate these difficult times together and apologise if our call wait times are significantly higher than our usual standard.
IF YOU HAV AN UPCOMING BOOKING WITH US
Our Reservations Team is on hand to answer any questions you may have, with the most up to date information available from both the Australian Government and World Health Organisation.
If you have an upcoming booking with us up to and including July 31st 2020, please contact your travel agent and if you have any further queries, please contact us directly via email firstname.lastname@example.org or call 1-866-240-1659.
BOOK WITH CONFIDENCE
AAT Kings is a proud member of The Travel Corporation (TTC) leaders in travel for 100 years. Stable and highly solvent – TTC’s financial strength and integrity allows us to provide you with the comfort of knowing your monies are safe with us and give you the peace of mind that goes beyond our commitment to you having a great holiday with us.
See our Chief Executive, Brett Tollman’s, letter of reassurance here.
AAT Kings will continue to follow advice from government advisories and remain in touch with all our suppliers.