Travel Alert

Updated 12 March 2021, 10:30am AEST


Coronavirus Travel Update

At AAT Kings protecting our guests, our team and our communities is our highest priority. As we navigate our way through these unpredictable times, our focus has never strayed from our guests and our extended AAT Kings family. We are committed to your wellbeingand ensuring we provide you with the best possible experience when you travel with us.

If you are scheduled to travel from an area recently declared a COVID hotspot, please contact our Reservations team on 1300 228 546 (Agents: 1300 556 100) to make alternative arrangements.

Additional pre-trip protocols are currently in place to ensure your wellbeing:

  • All Adult Day Tours and Short Breaks guests are required to check in before boarding via a QR code located on each vehicle, for contact tracing purposes
  • All Guided Holiday guests are required to complete a mandatory Travel Declaration within 72 hours before departing on one of our trips

Suspended Trips

In light of current government travel restrictions put in place by the Australian & New Zealand Government, we have reviewed the operation of our trips as below:

New Zealand: AAT Kings Guided Holidays & Inspiring Journeys

  • Selected trips now operating from March 2021.
  • Please review relevant Government websites.

Australia: AAT Kings Guided Holidays and Inspiring Journeys

  • Selected trips now operating from 26 December 2020

Australia: AAT Kings Day Tours & Short Breaks

  • Sydney & Melbourne - Suspended until 19th of September 2021.
  • AAT Kings Day Tours & Short Breaks tours (Northern Territory, Queensland, South Australia, Western Australia) – selected trips now operating. 


Our Reservations Team is on hand to answer any questions you may have, with the most up to date information available from both the Australian Government and World Health Organisation.

If you have an upcoming booking with us up to and including the suspension dates stated above, please contact your travel agent and if you have any further queries, please contact us directly via email or call 1-866-240-1659.


AAT Kings is a proud member of The Travel Corporation (TTC) leaders in travel for 100 years. Stable and highly solvent – TTC’s financial strength and integrity allows us to provide you with the comfort of knowing your monies are safe with us and give you the peace of mind that goes beyond our commitment to you having a great holiday with us. See our Chief Executive, Brett Tollman’s, letter of reassurance here.


AAT Kings will continue to follow advice from government advisories and remain in touch with all our suppliers.

Please ensure you check the latest Australian and New Zealand Government travel requirements before traveling with us, which may include mandatory health declarations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense).

Use the handy Sherpa Travel service below for a quick guide to restrictions, however please check via the Australian State/Territory or Federal Australian and New Zealand government health authority travel advice website for the most recent information before leaving home.

Please note: While International travel between New Zealand and Australia is now possible, both governments advise you to exercise increased caution when travelling to and around New Zealand or Australia. While the COVID-19 risk to you may be considered low, outbreaks can occur and authorities could implement measures at short notice, which may impact your ability to move freely. It is possible that either government could close borders with limited notice, which may cause disruption to your travel. This is at your own risk, and cannot be the responsibility of AAT Kings Tours Pty Ltd.

To use the Sherpa Travel service below:

  1. Select your Departure and Arrival Airport
  2. Select your Passport Nationality



We're experiencing a high volume of enquiries via our email and call centre.

Have a question? Why not head to our website's Frequently Asked Questions section to find what you're looking for, or email and we will respond to you as soon as possible.

Need to check your Day Tour's hotel pick-up time? Click below for Day Tour departure information.

We have numerous new measures to elevate our hygiene standards and protocols.

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