AAT Kings Cancellation & Booking Policy

Your privacy is important to us. We know that you care about how information about you is used. We want to share with you the Internet policies and practices we have adopted to protect your privacy so that you feel confident about how we handle the personal information you entrust to us online.

While we do not plan to modify our policies very often, it is always advisable to double-check when you visit our site to be sure that you have read and agree with our most current policy statement. Any change in our privacy policy will be prospective only. We will not make any changes that have retroactive effect unless legally required to do so.

The content on our site may include, among other items of interest, video clips, message boards, scrapbooks, chats, surveys, sweepstakes, and contests. We hope that you enjoy the www.aatkings.com site and will come back often to visit!


We only collect personally identifiable data, such as names, addresses, e-mail addresses, demographic information (region/ country from), interests, taste or preference information, and the like, when voluntarily submitted by a visitor. Visitors may choose to submit personal information to enter contests, to obtain information or submit a comment, to register for a loyalty program or to place a travel availability request.

What security is provided

Purchasing a tour on the AAT Kings website is carried out in a secure environment. Your personal and credit card information are transmitted as an encrypted electronic signal that guarantees their confidentiality. The message cannot be intercepted, modified or decoded by a third party.

AAT Kings complies with SSl secure transmission standards. This means that your transactions are always forwarded in a secure manner. Most internet browsers offer security alerts that permit you to determine whether your transmissions are protected.

AAT Kings does not keep any electronic data or credit card information for any of its transactions. That is why you must provide your credit information again for each new transaction.

Use of information and disclosure

Providing personal information is up to you, our visitor. We will collect personally identifiable information provided by you to notify you of results, to e-mail you with updates and news, to respond to your questions or comments or travel requests, to send out brochures and other information on our products, and to enter you in contests. We ask visitors providing e-mail addresses to let us know if they would like further information or updates from our site; only those who request it will receive follow-up e-mail.



We're experiencing a high volume of enquiries via our email and call centre.

Have a question? Why not head to our website's Frequently Asked Questions section to find what you're looking for, or email hello@aatkings.com.au and we will respond to you as soon as possible.

Need to check your Day Tour's hotel pick-up time? Click below for Day Tour departure information.

We have numerous new measures to elevate our hygiene standards and protocols.

AAT Kings Cancellation & Booking Policy



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AAT Kings Cancellation & Booking Policy


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